For years, as I’ve explained the multiple ways that Keap – and in those days – Infusionsoft – could change the face of a business, I’d watch people’s eyes for the two most common reactions: Glazing over because of the possibilities, or Glazing over due...
Do me a favor: If you’re done for the year, don’t tell me. If you’ve decided to lay back, set the cruise control, and vegetate until sometime after January 1st, then go ahead and stop reading. Nothing I’m going to say or tell you in this...
Look, I get it – nobody’s “ready” for the holidays this year. First of all, a bunch of us are still trying to process how we’ve made it this far. What’s changing. What’s staying the same. What’s it all mean. …But on the other hand, the world is, more...
So … this just happened. I was speaking with new business owner at a networking event last night and he said to me, in all seriousness, “I don’t know what I want for my company.” Like that got him off the hook, or made him unaccountable...
Okay, let me be real for a minute: I was in management on the unit level for years. As such, the expectation was always, “make the customer happy; don’t be confrontational.” More and more, I realize that was the wrong decision. Now, don’t misunderstand, I’m not telling...
Okay, how many of you have made the decision to introduce a product or service and then sat on the idea. Hidden it away for “someday” and uncovered it when times got tough and thought, “I really need to do that, but I need capital...
Okay, the theme for this month has been ALL about change, because we’re reimagining MiSyte, but let’s get clear on one of the biggest problems we hear EVERYDAY and why we’re drawing a line in the proverbial sand. Business owners and entrepreneurs are ALL guilty of...
Look, it’s a simple fact that a business HAS to evolve. Look at any successful company and you’ll see that. Take a hard look at any unsuccessful company and you’ll figure out pretty damned quick one of the key reasons for failure was (usually) they didn’t...